Senior Lecturer- International Business ( P/T)

St Mary’s University, Twickenham

Based: London, United Kingdom

Jan 2020 – Present

In line with my focus on Capability Development of Individuals and organisations, I was presented with this amazing opportunity to support professional education and capability development at St Mary’s University (Part Time) which I was delighted to accept.This provided a great opportunity to realise strong synergies between latest Industry Research thinking with academic rigour and my focus on capability development in the Industry. I will mainly be supporting Post Graduate Business programmes in the university which starts with leading the ” International Strategic Management” Course. The amazing research focus of the university will also allow me to ensure that the thinking on latest industry requirements is always current and that various management approaches can be regularly challenged and refreshed. I think it is important that the Industry is more strongly linked with academia at this professional level as there are strong synergies. I will focus on that as well.

Borough Councillor- Local Government

Bracknell Forest Council

Based: Bracknell

May 2019 – Present

Elected as the first ever Asian origin Borough Councillor to Bracknell Forest Borough Council in May 2019 Council elections. This is my opportunity to give back to the society and I try to serve my communities in the Bracknell Borough by:

• Addressing any community needs in my ward
• Being part of the Economic Skills Development Partnership – focused on ensuring our residents have the right workplace skills that can aid their economic development
• Being part of the Planning Committee- overseeing planning applications in the Borough delegated to the committee
• Being involved in multiple other community projects focused on improving the experiences of our residents

Managing Director

Kantar Consulting

May 2010 – Dec 2014

Led Kantar Retail’s growth and delivered projects in parts of South East Asia, Europe, Middle East & Africa. Translated Kantar Retail’s global capability offer into what was relevant for the regions. Won new clients and managed existing global relationships.

Key achievements

• Projects won and delivered for Castrol, Lenovo, Friesland Campina,Coca-Cola, Tetra Pak, Abbott, Carlsberg etc
• Biggest success was winning Castrol’s majority training business across India for 2 years. Multiple training programs were developed and delivered for different levels of sales & management hierarchies

Management Consultant (Consumer Goods)

Accenture

July 2007 – May 2010

Sales Transformation consultant for Consumer Goods Industries. Focus on Sales Strategy & CRM.

Consulting project roles:

09/2009- 05/2010— SAB Miller Plc
Sales Integration Lead- Global Front office transformation

• Led Business Process design & integration for SAB Miller to deliver a combined business solution for total sales based on global best practice. Focus of integration was within the four functions of sales and between sales and other workstreams such as finance, demand, supply, marketing etc. The four functions of sales were Trade Promotions Management ( included key account management and Trade funds & claims management), Field sales planning & effectiveness, Telesales and sales back office.

07/2008- 09/2009 — Diageo Plc
Global Design Director/Commercial Processes Lead

• Led Re-design of key components of the Global sales/commercial strategy across multiple brands (Johnnie Walker, Smirnoff, Bells etc.) and markets with best practice input. Areas of Focus include Integrated Business Planning, Customer Management, Trade Investment strategy inc. Trade Promotions Management and Sales coverage/effectiveness strategy.
• Focus was also on building sales function capability to execute the new strategy and processes

10/2007- 06/2008 — Procter & Gamble
Global Transformation & Transition Lead

• Led Business Transformation/Transition to a new Global growth model for P&G. Led the definition of this model, this is an industry’s first custom built model which provides sales/profit increase and cost reductions at the same time on a global scale. The Project involved a business of more than $75 Billion and is being worked on across six continents
• Led the deployment of the solution to the 5 Pilot markets in Asia

08/2007-10/2007—Walt Disney Studios Home Entertainment
Subject Matter Expert

• Managing the national business across more than 10 European customers on core categories for the business
• Setting strategic and commercial direction for National account managers and implementing initiatives in National Accounts
• Owner of National budgets for the channel
• Consultant to the trade on category management including optimization of consumer insight converted to sales in-store
• Owner of selected western European initiatives by managing test market in UK

Business Development Manager

May 2002 – May 2005

• Managed a national business worth approx. £15 million+($28 million) with record share levels
• Profile included Strategy setting, turnover responsibility, budgets, supply chain co-ordination, category management, managing brand priorities on brands such as Ariel, Daz, Fairy, Flash etc
• The business handled is UK’s biggest national chain of cash & carries servicing the retail convenience, CTN and forecourt sector and also included a national retail chain with more than 700 retail stores
• Jury member of industry leading awards for 2 consecutive years
• Previous experience in P&G of managing the away from home sector which served industries such as travel, hotels ,Nhs, events, workplace, pubs, restaurants and quick service retailers directly as well as via distributors
• Training and coaching responsibilities