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Per-fectly Fine… Until It Wasn’t : Defect vs Perfect-A Two-Letter Mystery (10)

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Have you ever stared at a brilliant plan, only to watch it unravel faster than a cheap jumper in a tumble dryer?

You’re not alone.

Turns out, the line between defect and perfect is thinner than we think ; just one tiny prefix, in fact.

Both words come from the Latin ‘facere’, which means to make.

So “fect” is just the thing being made. Then comes the twist:

  • Add “de-” and you’ve made a defect. Something’s wrong. Off. Missing a piece. Probably squeaks when it moves.
  • Add “per-” and you’ve got perfect. Complete, works like a charm, might even sparkle a bit.

The difference? Literally a couple of letters.

But the result? Worlds apart.

It’s like giving Voldemort and Harry Potter the same wand and asking them both to build a team.
One ends up with loyal friends, a bit of chaos, and eventual success.

The other ends up with a snake, questionable leadership choices, and no nose.

And here’s the thing: in our personal and professional lives, we do this to ourselves all the time.

We know what needs to happen. We’ve got the strategy, the plan, the slides, the stakeholder sign-off.
Then somehow, between the knowing and the doing… things go sideways.

Suddenly, what was meant to be perfect starts to crack.

Maybe the communication wasn’t clear.
Maybe the rollout missed the mark.
Maybe someone decided to change the brief after everything was built.

Whatever the reason, the end result gets labelled a “defect” ; even if it started with the best of intentions.

This, friends, is the infamous Knowing–Doing Gap. Where ideas go in shiny and come out slightly disappointing.

It’s not always because people don’t care or don’t try. It’s just easy to trip over that tiny prefix ; to slide from “Per” to “De” without even noticing.

So next time something feels off; whether it’s a personal misstep or a business idea that didn’t quite stick, don’t be too harsh on yourself. Often, what looks like a flaw is just the starting line. The real journey begins when we notice the gap, take ownership, and work with intent to close it; bit by bit, day by day

In both life and business, “perfect” isn’t a fixed point; it’s a moving target shaped by clarity, action, and growth. And the good news? Defect doesn’t disqualify you from the journey. In fact, it starts it.

What if every so-called defect was just a perfect excuse to begin again, this time with more purpose?

❤️ASB

Who Is Listening? and why that might Not be the Point | Response vs Release (9)

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Every now and then, amidst a flurry of posts, conversations, and musings, I pause and wonder; who is actually listening?

We live in a world of digital amphitheatres. Thoughts are shared, reels are posted, opinions are floated. Some echo, some disappear into the ether and while we may not always admit it, there’s often an unspoken assumption that someone, somewhere is registering what we’ve said. Perhaps even forming a perception about us.

And yes, sometimes they are.

But here’s the question that’s become more interesting to me lately: even if they are listening… does it really matter in the way we think it does?

Cue The Truman Show.

Jim Carrey’s Truman is unknowingly the star of a 24/7 broadcast, with the world watching his every move. But the twist? Most of the viewers aren’t hanging onto his every word. They’re dipping in and out; Distracted, consuming rather than connecting. It’s theatre, not conversation.

That’s how a lot of spaces feel now ( Social and otherwise) . People hear what you say, but do they listen? And even when they do, their interpretation is shaped by their own filters; what mood they’re in, how their day’s going, whether they’ve had their coffee yet.

So when we share a thought, an idea, a bit of ourselves; how much of the impact we imagine is real, and how much is a narrative we’ve built because silence feels awkward?

I’ve come to realise something simple but freeing: sometimes, the person truly listening is the one speaking.

When I articulate a thought; whether in a post, a talk, or a coffee-fuelled ramble; it helps me refine my own thinking. It’s a chance to declutter the mind, process an emotion, find humour in a challenge, or make meaning out of a moment.

Sharing isn’t always about response. Sometimes it’s about release.

In a world addicted to metrics, reactions, and applause, there’s quiet power in putting something out there simply because it matters to you.

You don’t always need to be heard to find clarity.
You don’t always need validation to express something valuable.
And you certainly don’t need to perform to prove your presence.

If someone listens and finds resonance; great.
If not, it’s still served a purpose.
Because you listened, you showed up and you made space for your own voice.

And maybe that’s enough. Maybe that’s more than enough.

❤️ASB

I don’t hate my Competition, I thank them! (5)

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Actually, I owe them a thank-you card. Maybe even a fruit basket. Because while some people lose sleep over competitors, I might actually give them a spot ( small one!) in my dreams, knowing they’re helping me grow.

We’ve been conditioned to view competition as war. Business books often sound like military manuals. But the truth is, I don’t see competitors as enemies. They’re more like frenemies. The kind that push you in public and high-five you in private. Think Tom and Jerry. They chase, scheme, and occasionally blow each other up… but deep down, what would Tom even be without Jerry?

Or better yet, think Sherlock Holmes and Moriarty. Whether you’ve seen the BBC version, the movies, or any of the reboots, the message is there. Moriarty isn’t just a villain. He’s the spark that ignites Sherlock’s brilliance. Without that rivalry, Sherlock might be just another smart guy solving crossword puzzles in his robe. Instead, he’s forced to stretch, question, and evolve. Because greatness doesn’t grow in a vacuum. It grows in friction.

I’ve had competitors copy my content, imitate my slides, echo my frameworks, and even lift phrases I made up in the shower. But honestly, I feel oddly flattered. Because if I was forgettable, they wouldn’t bother.

And let’s not pretend we don’t learn from them too. I’ve picked up ideas from competitors’ posts, events, and even their mistakes (those are gold!). It’s like we’re all in one giant workshop, unknowingly co-authoring each other’s success stories.

In real life, my Moriartys have taught me resilience, strategy, and how to respond with grace when provoked. They remind me of the “I” in Intentonomics®. Not intimidation, but integrity of thought.

So here’s what I’ve learned. You don’t have to like your competition, but you don’t have to hate them either. You can coexist, learn, laugh, and even grow together. Awkward smiles and all. Frenemies aren’t a flaw in the system. They’re the spark in the engine.

Next time you see your competitor winning, don’t rage-scroll. Smile, reflect, and say, “Game on.”

Because if you’re not inspired by your competition, you’re probably not paying attention.

Are you searching for that Secret Ingredient of Success? (3)

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Let me begin with an apology.

Spoiler alert: If you haven’t watched Kung Fu Panda; firstly, where have you been? Secondly, this post will absolutely ruin the surprise ending for you. So either go watch it now and come back (we’ll wait) or accept that today is the day you learn a life lesson with or without animated animals.

Now, let’s talk about success.

It’s the golden goose. The treasure chest. The scroll guarded at the top of the mountain (or in this case, the Jade Palace). Whether you’re a leader chasing the next growth target, a professional climbing the corporate ladder, or someone just trying to figure it out; it’s likely you’ve wondered:

“What’s the secret ingredient?”

The formula. The edge. The “X” factor

“What do top performers really have that others don’t?”
“What makes certain change projects succeed when others fail?”
“What’s the silver bullet, Ankur?”

And that’s when I point to the legendary showdown in Kung Fu Panda

🐼 The Scroll, the Showdown… and the Shocker

Tai Lung, the formidable villain, spends the entire film battling (quite literally) for the Dragon Scroll. Said to hold the secret to limitless power and ultimate Kung Fu mastery, this scroll has been mythologized for years

He finally gets his paws on it; after a fight that breaks walls, bridges, and possibly all safety regulations, and what does he find?

Nothing.

Just a shimmering reflective surface. A mirror

It’s empty. Or rather, it reflects back the one truth that no one dared say out loud:

The secret ingredient is… YOU.

Yep. That’s it. No glowing orb. No magic spell. Just belief.

🧠 Sounds Simple, Feels Ridiculous, Works Like Magic

I know. It sounds like one of those motivational posters with eagles soaring above mountain tops.

But the truth is; It’s YOU.

The leader who chooses to lead with clarity instead of chaos.
The team that stops outsourcing accountability and starts owning their evolution.
The individual who dares to act on their Intent; even before they’re 100% ready.

That’s the secret. You are the ingredient.

💡 Wait, So What Does That Mean Practically?

Let’s get real. We’re not saying, “Just believe in yourself and unicorns will fund your next business.”

We’re saying:

  • Before you chase another tool, technique, or training… pause and ask: What belief am I operating from?
  • When launching a change project, don’t just cascade goals; build conviction.
  • When applying Intentonomics®, especially the “I”: Integrity of Thought; ask yourself if you’re coming from fear, doubt… or authentic purpose.

🥢 Final Bite of Wisdom (Panda Style)

The film ends with Po finally understanding what his father meant when he said the secret ingredient in his Secret Ingredient Soup… was that there is no secret ingredient.

It was always just… him.

And similarly, you my friend, are the secret ingredient in your own scroll.

Now go unleash it.

Love, ASB

Why are we not Content with all this Content In our Lives? (2)

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We live in an age of breathtaking abundance.

More knowledge at our fingertips than any generation before.
More possessions in our homes than we can use.
More digital content to consume than we can ever process.

And yet, many of us feel a persistent restlessness.

Despite being surrounded by content, we are often not content.

The last few decades taught us: More is better.

  • More books, podcasts, articles, reels to make us smarter.
  • More gadgets, clothes, and possessions to make us happier.
  • More experiences and options to make us fulfilled.

But somewhere along the way, more stopped adding and started overwhelming.

Instead of creating peace, it created pressure.
Instead of deepening satisfaction, it diluted meaning.

The real issue isn’t lack of input. It’s lack of intent.

We consume content endlessly, but rarely pause to ask:

  • Why am I reading this?
  • How does this help me?
  • What will I do differently?

Without intent, content becomes clutter ; both in our minds and in our lives.

The same applies to our possessions. The more we accumulate, the more we manage, the less we enjoy.

Accumulation is not the same as fulfillment.

In my work and life, my humble observations:

  • Progress comes not from collecting more, but mastering a few.
  • Insight comes not from reading more, but reflecting more.
  • Satisfaction comes not from acquiring more, but using what matters well.

When intent leads, content supports. When content leads, intent gets buried.

Perhaps true contentment comes not from abundance, but from alignment.

When what we know, own, and pursue aligns with who we are and what we value , that’s when content becomes contentment.

“A bend in the road is not the end of the road…Unless you fail to make the turn.” – Helen Keller

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“A bend in the road is not the end of the road…Unless you fail to make the turn.”- Helen Keller

This post is dedicated to all who might be looking at new options either because of recent job cuts or otherwise. There might be a few doubts creeping in, or you might be receiving undesired statements from the world. Nothing and no one can decide what your future looks like except YOU!

I came across a LinkedIn post from an individual some time ago where he listed down an array of demotivators thrown at him when he was trying to start a new life in a new Country, such as “You will not find a job in your field”, “You will not be able to have a senior position if you want to settle here”,” You will need to adjust your expectations downwards” etc. etc. He then proceeded to proudly share that “He was glad he only listened to himself” as he was now on the Board of Directors of a reputable organisation within that year.

I assume most of us have encountered such situations in our personal & professional lives where we are faced with similar statements/doubts expressed on capabilities. There can be one of three outcomes in such a situation:

1) Get demotivated/stop attempting

2) Not affected/carry on as planned

3) Challenge becomes a huge motivation/multiplies the effort.

In my personal experience, these have actually proved to be significant motivators to try to accomplish what has been stated as “can’t be done”. Granted that subject to the limits of science and the supernatural not everything will be possible but I hope you get my gist :-).

It was the year 1993; I had just given my year ten exams (sort of equivalent to GCSEs) and had about four months of holidays coming up. Although it has been quite common for 14+-year-olds to take up jobs in Europe, the Americas etc., in the Northern Indian town of Faridabad where I grew up, it was almost unheard of (the landscape has changed a bit over the last decade or so but still not common) due to multiple factors such as too young, family reputation, limited belief in capability etc.

However, in very simple terms, in my heart, I wanted to learn the value of money and expressed a desire to my family that I wanted to work. You guessed the response right…” You can’t do it”. So the third outcome, as above, “ Challenge becomes a huge motivation”, kicked in, and I tried to find a way. As luck would have it, I learned about a boy known to my family who had started going to Delhi as he had taken up a job there. I spoke to him and was told that he works for a toy company. Somehow convinced my father to accompany this boy called Happy for one day and see if it was something decent to be involved in.

As agreed with Happy, I reached his home the next day at 7:30 AM to go to Delhi with him. Not sure why, but surprise, surprise, he had left without me. Now definitely couldn’t just go back home and miss this golden chance, and in those days, there were no cell phones, so I couldn’t contact Happy either. I remembered Happy had told me that the company he works for is based in Delhi’s “East of Kailash “area and had shared the company name. Armed with these two pieces of information, without ever having travelled alone to Delhi and that too on Public transport, I headed for the old Faridabad train station(Google hadn’t graced our lives yet:-)). At the station enquired about the train stop I should get off at in Delhi to reach East of Kailash and learned about Okhla, my destination station for the day. Once I reached East of Kailash ( it was not a couple of blocks, more like a small town), I started enquiring about this Toy company, and after about an hour, luck smiled, and a phone shop( called STD/ISD booths in India) which this toy company used to route their long distance calls gave me their address.

Late morning, I arrived at A3-East of Kailash, which was originally a house but now had offices in the basement & ground floor and someone’s residence on the upper floors. The toy company’s office was in the basement. When I entered the office, my friend Happy was there and was suitably surprised. Anyway, I spoke to the boss and found out that this particular office employed people for door-to-door selling of their Soft toys and board games. They said they would give me a trial for a week, and I jumped on the chance.

So that day in April 1993, armed with around 20kgs of toys and games on my shoulder, with a desire to learn and motivated further by “You can’t do it”, at the grand age of 15, on the streets of South Delhi was my first day at work! The journey of a salesman had begun.

That day defined my life. I ended up working there for the remaining three months, and that is where my love for Sales was born. There are many other memories of knocking on doors, my first sale etc., which I might share in future posts. Since then, there had to be a component of work along with my studies, and I ended up working part-time all through my graduation in Sales roles.

Most of the time “You Can’t do it” challenge has worked positively for me as a motivator and as a catalyst to help push boundaries, get out of my comfort zone, etc., on multiple occasions. It is not surprising that the same must have played a considerable role in the lives of many people we have come to respect, such as Muhammad Ali, Nelson Mandela, Richard Branson etc., and must be a key ingredient in their success.

So next time someone says to you,” You can’t do it,”.. just say and feel “, That’s Wonderful!” Enjoy all the hairpins and bends the road of life presents and push on.

Bon Voyage

Ankur Shiv Bhandari

Google vs ChatGPT | Shopper vs Cook | The Role of Intent

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ChatGPT, this very techie-sounding word, came to my attention only a few weeks ago. I did not make much of this initially until all of my social media feeds started getting flooded by thoughts/articles/videos, and every type of content possible on how wonderful this was. I believe it took only five days for ChatGPT to have a million users.

To feed my curiosity, I tried to sign up and see the wonder for myself. Well, it was running at capacity at the time, so it took another couple of days before I got access. So what came next was.. hmm..Interesting.

The use of the tool and the clarity of results left me pleasantly surprised. It is but natural that a Chat/language-based search tool is compared to the Czar of search, Google, and that is what I did. I tried comparing these two on some basic terms and then on slightly advanced terms. For example, I am interested in Engineering Psychology and our business; Color Parlour works in packaging design. So I thought, let me find out what it says about this topic. Lo and behold, ChatGPT came back with quite a decent definition of Engineering Psychology, including its alternate name around human factors; it was fantastic. In comparison, the exact search on Google helped me arrive at similar information but was packaged in different sources that Google introduced me to.

Thinking about this, a simple comparison came to my mind of a Shopper vs a Cook. I had a need, and what Google did was shopped around the net for me and presented me with some good options to consume the content that I felt met my requirements. I sampled a few of them and then took a consumption call. In comparison, ChatGPT tried to satisfy my need by cooking up a solution itself. It looked around for the right ingredients, mixed them up using its own recipe, and provided me with a complete dish of content to consume. It was not as if I wanted Pizza, and it gave me Pasta; it was a Pizza alright.

A vital role that search engines play is understanding Intent. Google and other established search engines assist individuals and businesses in understanding and acting on Intent. As a recap, in the online world, there are broadly four types of Intent:

  1. Information: Search focused on finding information
  2. Navigation: Search concentrated on getting to a destination, e.g: getting to Linkedin
  3. Transaction: Search for Goods and Services to buy.
  4. Commercial Investigation: Pre-search to transactions to investigate purchase options.

Although ChatGPT has had a strong start in the area of Intent focused on information consumption, it will be very interesting to see how the other areas and beyond are supported in times to come.

Whether we need a Shopper or a Cook will, of course depend on individual needs. However, will look forward to continuing interesting developments in the space.

Ankur Shiv Bhandari

 

#chatgpt #googlevschatgpt #shopper #intent

Aek Life- One Chance to Live: A perspective by Ankur Shiv Bhandari

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I think I heard while watching a TV series once, that the day we are born, the day we come into this world, the countdown starts of us leaving this world one day. This is the ultimate truth for everyone, it is just that the duration of our time here is different for every individual whether it is days, weeks, months, years, decades or maybe a century for some. Unless someone has a secret stash of Elixir hidden somewhere or until the fountain of youth is truly discovered, this is the reality of life. I would not call it a hard, rough or crude reality as is heard sometimes as whether it is hard and rough or smooth and enjoyable is to a great measure dependent on each one of us.

The undeniable fact is that this particular innings that we have is “One” or “Aek” composed of moments that might be of joy, sorrow, exhilaration, depression, wonder, surprise, enlightenment or just pure fun. An effort to live each of those moments fully is “Aek Life- One Chance to Live.”

I would like to think that I try to live my life with this principle of “Aek Life”. Yes, I cannot control everything and yes, I have many moments of despair, frustration and sometimes complete annoyance but as life has taken me on its rollercoaster , I have come to realise that it is not what happens to you that defines you or how you capture that as a moment of your life, rather it is how you respond to it that can largely result in the type of feeling you retain or the memory you capture. In my recent readings, I came across this Stoic’s prayer which I think helps me greatly and I try my best to incorporate it into my daily life. It goes like this: “ Dear God- Give me the Serenity to understand the things I cannot change, Give me the Courage to change the things I can and Give me the Wisdom to know the difference”

Through this medium of “Aek Life”, I will try to share my own experiences and thoughts on trying to live this “One” life as fully as we can, in spite of and with everything that this journey brings. Where possible and relevant, I will try to get others to join me in the conversation. I would welcome thoughts from all of you on your experiences and perspectives as well.

Life is not always what we want it to be, or let me rephrase, Life is not always how we think we want it to be. There are many mysteries which life reveals only at the right time and it might be that if you don’t get what you desire might be the best thing that happens to you. We will try to form perspectives on some of these mysteries as we go on this journey and try to augment every moment we have in this “ Aek life- One chance to Live”

Thank you

Bhandari's-BRIA-Model-of-Intent

Bhandari’s BRIA Model of Intent – TEDx Talk

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What causes a sports team to overhaul its dismal performance to an outstanding one within days?
What drives differences in performance between individuals?
What leads to discriminatory behaviours such as Racism?
What could be a key factor that leads to crimes?
What creates a sea change in political outcomes for political parties?
What causes shoppers and consumers to prefer and/or purchase a particular product or service over others?
What has the power to bring about a monumental change in the results for an organisation?

The word is “Intent”

It is the generation and power of intent that leads to or prevents actions. An understanding of how intent is created and what causes it to have the right strength, that can lead to action can both enable and prevent certain behaviours.

A result of my continuing study on “ The Role of Intent” has resulted in the BRIA Model. The BRIA Model tries to bring the process of creation of Intent and its correlation with action to life.

My TEDx talk on the subject provides more detail and I will continue to further build on the principle. I will try to share thoughts through this website and also via “The Intentonomics Podcast” which can be accessed from my website and will also be available on major podcasting platforms.

ASB-TEDx-Talk

I wanted to, But … | The Role of Intent | Ankur Shiv Bhandari TEDx Talk

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In this TEDx talk, Ankur shares his thoughts on a key ingredient for success and happiness, Intent. Ankur talks about how to generate Intent and harness it so that it leads to Action bringing desired results. Ankur brings this to life using a simple model and real-life applications in the world of business, family, law, personal relations, public sector and many others. Break barriers to achievement and contentment through learnings from this talk by generating Intent and converting it into Action.